Vinyl Record Tracker
Support — documentation, common questions, and contact
For support, licence activation assistance, or account queries, email vrt@secretchordanalogue.au.
We aim to respond within one business day.
Experience Vinyl Record Tracker
Start your complimentary 14-day Pro Trial — no credit card required. Track your collection, log every play, and see how your records respond to cleaning.
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Become a VRT Dealer
VRT is Australia's leading vinyl collection management app. Join the dealer network and earn commissions on licence sales and Record Restore orders — while giving your customers a tool they'll use every day.
Find out more
Documentation
Technical
Precision Protection whitepaper
Impact of Fine Particles on a Vinyl Record
A quick overview of VRT features and licence tiers
VRT at a Glance — Customer Summary
Getting started: account setup, adding records, and your first play log
First Use Guide
VRT Playlists Guide
Detailed reference for all VRT features, fields, and settings
Appendix — Reference Guide
Dealers
Partner Guide
Common questions
How do I activate my licence?
After purchasing a licence key, log in to VRT at vinylrecordtracker.com.
On the Dashboard, locate the Licence card and click Enter Key. Enter your key exactly as provided and click Activate. The app confirms immediately and your tier is upgraded without restarting.
If activation fails, or if you haven’t received a key after purchase, email vrt@secretchordanalogue.au with your key and the email address on your VRT account.
I’ve forgotten my password — how do I reset it?
VRT doesn’t currently offer a self-service password reset link.
Email vrt@secretchordanalogue.auwith the email address on your account and we’ll reset your password within one business day.
How do I back up and restore my VRT data?
From the Dashboard, find the Backup & Restore card.
Click Back Up Now to download a file containing your complete collection, play history, equipment records, and service events.
Keep this file somewhere safe — your device, cloud storage, or email it to yourself.
To restore from a backup, click Restore from Backup and select your saved file. VRT replaces the current data with the backup. This is also how you migrate your collection to a new device.
How do I export my collection?
Collection export is available on the Pro tier. From the Dashboard, find the Exports card and click Export Collection.
This downloads your album catalogue as a CSV file compatible with Excel, Numbers, or any spreadsheet app — including title, artist, format, storage location, and acquisition details.
On Core or Limited tiers, the Backup function above provides a full data export in JSON format.